• Terms and Conditions for Kaffa Speciality Coffee

    Effective Date: 27/3/25

    Welcome to Kaffa Speciality Coffee These terms and conditions govern your use of our website, services, and products. By accessing our website or purchasing our products, you agree to abide by these terms.

    1. General Information

    Kaffa Speciality Coffee is a coffee shop/restaurant located at 94 Cavendish Street, Keighley, west Yorkshire Our website can be accessed at www.kaffa.co.uk

    By using our website or services, you agree to comply with these terms and conditions, as well as any applicable laws or regulations.

    2. Ordering and Payment

    • All orders placed through our website or in-store are subject to availability.

    • We accept various forms of payment.

    • Prices for products and services are displayed on our website and may change from time to time. The final price will be confirmed at the time of purchase.

    • Any promotional codes or discounts are subject to terms and may not be combined with other offers unless otherwise stated.

    3. Delivery and Collection

    • For online orders, delivery times are estimated and may vary depending on availability and location. We are not liable for any delays in delivery.

    • You can choose to either collect your order from our shop, or delivery.

    • You are responsible for providing accurate delivery details. If an order is delivered to an incorrect address due to your mistake, we are not liable for any loss or inconvenience.

    4. Product Availability

    We strive to ensure that all menu items are available. However, due to stock limitations or other factors, certain products may not always be available. In such cases, we will offer alternatives where possible or notify you of the unavailability.

    5. Cancellations and Refunds

    • You may cancel your order prior to dispatch. If the order has already been prepared or dispatched, cancellation may not be possible.

    • In the event of a complaint or issue with your order, please contact us within [insert time, e.g., 48 hours], and we will assess the situation and work to resolve the issue.

    • Refunds or replacements may be offered at our discretion, based on the nature of the complaint or error.

    6. Health and Safety

    • We make every effort to ensure that all of our products are safe for consumption. However, if you have any allergies or dietary requirements, please inform us before placing your order.

    • Our staff will take precautions to prevent cross-contamination, but we cannot guarantee that all allergens are absent from certain products.

    7. Intellectual Property

    • All content on our website, including images, logos, text, and graphics, is the property of Kaffa Speciality Coffee and is protected by copyright and trademark laws.

    • You may not reproduce, copy, or distribute any content from our website without prior written consent from Kaffa Coffee Shop.

    8. User Conduct

    • You agree to use our website and services in a lawful and respectful manner. You will not engage in any activity that disrupts the operation of our website or harms our reputation.

    • You may not use our website to send harmful or unsolicited communications, including spam, viruses, or other malicious software.

    9. Limitation of Liability

    • We make every effort to ensure the accuracy and quality of the products and services we provide. However, we are not liable for any indirect, consequential, or incidental damages arising from your use of our products or services.

    • Our liability is limited to the total amount you paid for the order or service in question.

    10. Privacy and Data Protection

    • Your use of our services is subject to our privacy policy, which outlines how we collect, use, and protect your personal data.

    11. Changes to These Terms and Conditions

    We reserve the right to update or change these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or services, you agree to the modified terms.

    12. Governing Law and Disputes

    • These terms and conditions are governed by the laws of uk.

    • Any disputes arising from the use of our website or services will be resolved through [dispute resolution method, e.g., mediation, arbitration, or through the courts].

    13. Contact Information

    If you have any questions or concerns about these Terms and Conditions, please contact us at:

    Kaffa Speciality Coffee

    94 Cavendish Street, Keighley